Frequently Asked Questions

General Information

What is MakersPlace?

MakersPlace is a platform that empowers creators to better manage and sell their work. Artists, photographers, writers, and more use MakersPlace to create and sell their work online through the use of blockchain technology.

What is a blockchain and how can it help creators?

A blockchain is a publicly accessible online ledger (database), that is not owned by any central authority. Once anything is set in this ledger, it also cannot be modified or censored by any single authority. The blockchain provides the following benefits to creators:

  • Scarcity: When you upload your creation to the blockchain, you can define the number of editions you want to release. The control and distribution of the editions is automated on the blockchain, so you can tightly manage the scarcity of your creations. No more than the defined number of editions, will ever be released.
  • Authenticity: When you upload your creation to the blockchain, it cannot be changed thereafter. Buyers can trust that the artwork they are purchasing is the original and has not been tampered with, because the publicly accessible data on the blockchain is always available to verify it. Even if other people copy it (as many tend to do online with digital content), the value of your artwork will not degrade, as long as the specific editions can be verified on the blockchain.
  • Ownership: Every transfer/purchase of your creations, is recorded on the blockchain. This means that there is a publicly accessible ownership history for your creations. Provenance is automated and accurate. Having a publicly accessible way to verify ownership will create more value for your creations since it'll be easier to identify infringing use of it. It'll also make it easier for you to support any DMCA takedown requests.

Each of these benefits is inherently available to you, just by using the blockchain. Even if MakersPlace ceases to exist, your digital creations will forever remain on the blockchain, and forever be transferable/purchasable. Having said that, interacting with the blockchain is still quite complex. What we are offering is a service that makes blockchain technology simple, and provide its benefits all creators.

What does MakersPlace offer?

  1. Proof of ownership and authenticity on the blockchain. We offer simple-to-use tools to help you digitally sign and upload your work onto the blockchain, creating verifiable proof that you are the creator and owner of your work.
  2. Custom storefront. We provide tools to help you easily create a customized storefront that you can then share with your audience to sell your work.
  3. Distribution. We've partnered with the largest online marketplaces to help you syndicate your work and reach a broader audience to sell your work.

How much does it cost?

MakersPlace is currently free to use for our early members. This means that the transaction fees associated with interacting with the blockchain will be covered by MakersPlace until further notice.

On successful sales, MakersPlace takes a 15% commission on all purchases in Ether and additionally a credit card transaction fee for purchases done through credit card.

How do I get started?

MakersPlace is currently invite-only. You can join our waiting list or reach out to us in our Discord community for an invite code.

What do I need to use MakersPlace?

MakersPlace is a web-based service that you can use on both desktop and mobile.

Customers can optionally use MetaMask to purchase digital creations using Ether but otherwise no additional software is needed to use MakersPlace.

Contact and support

You can reach us at support@makersplace.com with any questions or issues. You can also reach us at our Discord community.

Blockchain and Digital Wallets

What is a digital wallet?

A digital wallet is software that manages your cryptocurrencies and also allows you to interact with blockchain technologies like Ethereum. MakersPlace uses your digital wallet to publish and sell your digital creations using the Ethereum blockchain.

All creators on MakersPlace are provided with a hosted digital wallet that is securely managed by MakersPlace using the highest grade security.

What is a wallet address?

Your wallet address is your ID on the Ethereum blockchain. Your wallet address is used to digitally sign all your creations on MakersPlace and it's also used to receive funds when someone purchases your work.

You're assigned a unique wallet address when you first sign up on MakersPlace. This unique address will forever be tied to your verified identity as a creator on MakersPlace.

What is Ethereum?

Ethereum is the blockchain that MakersPlace uses. See what is a blockchain for more details.

Ethereum is also considered by many as a world computer. That means that any information stored on it isn't managed by any central authority, but rather stored across thousands of computers worldwide.

What is ether?

Ether or Ξ is the cyptocurrency used to interact with Ethereum. It's also the primary cryptocurrency used by MakersPlace to buy and sell your digital creations.

What is gas (gwei)?

Ethereum is considered a world computer, operated by many computers across the world. This means that interacting with it incurs a small transaction fee called gas to compensate the operators of Ethereum.

This gas fee is paid in Ether and can vary in price depending on how quickly you wish to publish your creations. Generally, you should expect this fee to range from a few cents to less than $1 USD.

MakersPlace will reimburse all transaction fees for it's early creators.

Does MakersPlace support multiple addresses?

At this time we don't support multiple addresses. Having multiple addresses can lead to confusion because all creations are signed using the address of the creator. Please contact us at support@makersplace.com if you have any questions and we can assist you.

What is MetaMask?

A browser plug-in that allows users to purchase digital creations in Ether.

How MakersPlace Works

Non-fungible tokens

MakersPlace unqiuely generates a Non-Fungible Token (NFT) for every creation published. This token is what provides proof of ownership and authenticity of your creation.

We also use an open standard (ERC-721), which means that any creation is immediately available on 3rd party digital marketplaces, giving your work the visibility it deserves. This is the same standard that is used by the majority of blockchain-based digital assets like CryptoKitties and others.

Who owns my creations?

MakersPlace is a platform for creators and has no rights over your creations. Any and all creations will always belong to it's rightful owner. You can find more details in our terms of service.

MakersPlace legally requires that any creation published through MakersPlace is owned by you (the creator).

Where are my creations stored?

When publishing your creations to the blockchain, MakersPlace stores your files in a secure location only you (creator) and future owners can access upon purchase. We only display previews of your image and also allow creators to upload watermarked images for the public the view.

Some actions takes a while, is that normal?

Yes, due to way the blockchain works, it may take some time for your creations to publish. Similar to printing a real physical creation, uploading your creations to the blockchain requires work by hundreds of computers worldwide.

If you have additional questions, you can contact us at: support@makersplace.com.

Selling on MakersPlace

What am I selling?

You're selling a signed and limited edition copy of your digital creation to be owned. Upon purchase, the buyer will be given the right to use, distribute and display the creation for non-commercial purposes only. Since the buyer owns this unique copy, they can also re-sell the creation on a secondary market or even directly on MakersPlace.

Similar to a physical creation, the buyer will be able to do what they'd normally be able to do once they purchase a physical piece. This capability is what makes your digital creations more valuable.

How do I sell my creation?

MakersPlace helps you sell your creations by setting a price and allowing a buyer to purchase directly from your store or through one of our partner marketplaces.

When you're ready to put your creation up for sale, click on Mange Store in the header and click the Put on Sale button next to your creation. Next you'll be asked to set a price for your creation.

All sale prices are based in Ether.

Why is the sale price in Ether?

MakersPlace requires setting your sale price in Ether. Setting your price in Ether allows customers worldwide to be able to purchase your creations using Ether, and doesn't incur any transaction fees.

For creators residing in select countries, MakersPlace supports purchases using a credit card. When this happens, we will convert your creation's price in Ether to US dollars at the point of sale.

Why is MakersPlace enforcing a minimum sale price?

There are production costs associated with creating a unique creation which MakersPlace is currently paying for. (learn more) Because of this we require a minimum price to ensure that your creation sells for more than the cost to create it.

If I sell using MakersPlace, can I sell the same creations elsewhere?

You own the rights to your work, so you can sell your creations elsewhere. However, once you've tokenized your creation with a limited edition, it's important that you do not issue more tokens of the same creations which may negatively affect the value of your creation.

How does escrow work?

In order to sell your creation, MakersPlace places your creation in escrow on the blockchain to ensure that when a sale occurs the buyer receives your digital creations.

Every interaction with the blockchain incurs a small transaction fee which you will need to pay in the form of Ether.

How do I receive payment?

You can view all sales made through MakersPlace in the account history tab in your store manager. When a sale occurs you will see an outstanding payment in your store manager.

MakersPlace will pay out to either your bank account on file or to your Coinbase account every two weeks.

Can I gift my creation?

Yes! You can send any creation that you upload or own to another digital wallet. MakersPlace makes this easy to do, just go into your store manager and click Send a Gift.

Please note. Always double check that you're sending your creation to the right address. Once you send a creation through the blockchain, there is no turning back. MakersPlace can't retrieve a creation that was sent to the wrong address.

Buying on MakersPlace

What am I buying?

You're buying a limited edition digital creation, signed by the creator. Upon purchase, you'll be given the right to use, distribute and display the creation for non-commercial purposes only. Since you own this unique creation, you can also re-sell the creation on a secondary market or even directly on MakersPlace.

Watch our explainer video to learn more:

Where do my purchased creations live?

Purchases with MetaMask. If you purchased your digital creation through MetaMask, your creation resides in your digital wallet. If you register with MakersPlace, you can view, showcase and share your creations with the world by simply connecting your MetaMask wallet.

Purchases with Credit Card. If you purchased your digital creation with a credit card, then MakersPlace will have created a digital wallet for you to store your creation. You can view your creation by going to your collection in your profile.

Refund Policy

Since you're purchasing a digital creation, all sales are final.